What an Fing headache, now i had to go online and spend 30 minute filling out a claim form that was a mile long, that also wanted a password that was ridiculous. So this morning i have to stop by the installer, package the parts up and attach the claim form that i finally got to print out,then drop them off at FedEx to have them overnighted, all this bullshit because Fox has no quality control dept. Seriously how to you allow parts to leave without being inspected?. Iam fortunate i have other vehicles to drive until this mess gets straightened out. Made and assembled in America!!! I should have known better. Also Toytech should have handled the situation better, i was told when i called that they were to busy to help me. I spent 4k on this kit and have purchased other parts in the past, just would of thought they should have tried to get Fox on the phone and come up with a resolution!! I also was told that if i returned the parts i would be hit with a fee. Wow, Toytech has the relationship with Fox not myself. Just wasn't right that they dumped this issue off on me. Poor business practice on their part. Oh, they also charged my credit card the day i placed the order knowing that the parts were on back order for 4months. I guess i do things different, i dont charge for material until it ships. Neither does AFE for that matter. I ordered a backordered CAI for the Tacoma that doesn't ship until August from them and the salesman said i wouldnt be charged until the part ships.Just feel thats how it should be, sitting on other people's money is a poor business practice.