Radio malfunction

Discussion in 'Maintenance' started by brewyota, Jan 29, 2018.

  1. brewyota

    brewyota Member

    I have a 2016 TRD Sport and have had issues with my radio, media console.

    It will stop playing or functioning and reset itself. This happens when I’m using the Bluetooth function or entering an address for directions

    Also it has frozen on startup and done nothing. I have to turn the truck off then back on to get it to work.

    The dealer has installed a couple updates thinking this was the issue-but it continues to happen in spite of this.

    Has anyone else run into this issue?
    Tacomania likes this.
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  3. Tacomania

    Tacomania Well-Known Member

    Yes i have the same issue with a 17 OR. When the update is installed it stops doing it but then after a while does the same thing again those are tears of hoplessness
    Bogunn likes this.
  4. OR17TRD

    OR17TRD Well-Known Member

    So sad.
    Bogunn and Tacomania like this.
  5. OR17TRD

    OR17TRD Well-Known Member

    Try contacting corporate and getting a case started. They might need to replace the head unit.
    Bogunn likes this.
  6. Bogunn

    Bogunn Well-Known Member

    Yeah. Like posted above it does this more when its time for an update.
    I’ve noticed it more when using the voice command or Bluetooth Siri hands free option a lot in a row. It seems to overload it and it resets.
    OR17TRD and Tacomania like this.
  7. OP

    brewyota Member

    Thanks. My dealer is pretty good. They’ve told me that a new unit is on order.
    OR17TRD and Bogunn like this.
  8. Marc William

    Marc William Member

    Got my truck a week ago, the radio reset several times when I tried to use the Bluetooth, a mechanismat my job said to take the navigation sd card out and put it back in. Since I did that I have not had an issue. I have an appointment at the dealership this week to start a case and get it documented so they have it on record.
    OR17TRD and Bogunn like this.
  9. Bogunn

    Bogunn Well-Known Member

    Mine usually only resets when it gets overwhelmed from too much use I.E. Siri hands free and Bluetooth music.
    I’ve never heard of anyone taking the SD Navigation card out for a fix.
    I don’t understand how that would help but it’s good to know.
    Thanks for sharing.
    OR17TRD likes this.
  10. OR17TRD

    OR17TRD Well-Known Member

    It’s only because you don’t like to play with your SD card.
    Bogunn likes this.
  11. Bogunn

    Bogunn Well-Known Member

    That’s exactly what it is.....
    OR17TRD likes this.
  12. Marc William

    Marc William Member

    My radio rebooted a couple times since I purchased it and had it serviced for the issue, defiantly not happening as much but like I said it happened a couple times.
    Just dropped it off at the dealer for my 5k service, and the radio. The service advisor said it is probably because of my iPhone, claimed Apple does not share the software so the radio is running on a different software and it overloads the headunit causing it to reboot. I am not good with technology but that sounds like bullshit and they don’t want to be bothered. If I pick up my truck and they said they couldn’t do anything my first call will be to corporate to start a case.
  13. Bogunn

    Bogunn Well-Known Member

    That’s actually a legit answer I’d imagine. The only time my head unit reboots is if I’m using Siri hands free continually.
  14. Crawdad

    Crawdad Well-Known Member

    Yeah, when I first got my 17 I had an iphone and it was the biggest PITA trying to get it to communicate with the head unit,... I now have android and life is much less stressful. Lol
    Bogunn likes this.
  15. pondman

    pondman Well-Known Member

    It's the heat, Toyota has a recall for that , Dontcha know , Sign up for the Toyota recall emails, , Let's just bee happy we are in Yoda's Care !
    That's the key Guys, sign up for the emails and Get Notified if anything comes up with your Ride !
    Free technical info to for Us Fart Smellers ....

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